Being a patient can be a very frightening experience for a person of any age. Because children process information differently than adults, the healthcare environment can be particularly traumatic for children and teenagers. ONE VOICE helps identify the components of creating a calmer and less threatening environment for the pediatric patient. The ONE VOICE approach teaches everyone to take a look at the environment, communicate with one another, assign a role to everyone participating and get a game plan....a shared game plan. This approach creates a calmer environment for patients and staff.
ONE VOICE is a tool used in the healthcare setting to educate doctors, nurses, nursing and medical students, residents, child life students, and any other staff working with pediatric patients. Start by introducing ONE VOICE with the PowerPoint presentation and then keep it fresh in their minds using the posters and ID badge cards.